This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox 38.0.5 can not restore bookmarks-damn.

  • 1 baphendule
  • 2 zinale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu cor-el

randyrhoads
randyrhoads
more options

I exported all of my bookmarks to HTML, as well as clicked the back-up button, so I could temporarily delete some of them. Now when I click on almost every restore point going back a month, I get the error message, "unable to process backup file," or "Unsupported file type." To make matters worse, when I attempt to import bookmarks from HTML, I don't get all of the bookmarks I backed up, just a folder or two that has lost almost all of the bookmarks.

I've tried to re-read other threads to find an answer, and one solution that came up was to checked for, or edit "places.sqlite-journal." But my Firefox 38.0.5 has no such folder. I don't see, "places.sqlite-journal" and nothing comes up when I try to search for it.

All of my work is in great jeopardy. I realize now that I should have just exported all of the bookmarks to HTML, then open them up in a sock Browser, which I could have selectively deleted. I was over confident in the simple click and save of Firefox,

I exported all of my bookmarks to HTML, as well as clicked the back-up button, so I could temporarily delete some of them. Now when I click on almost every restore point going back a month, I get the error message, "unable to process backup file," or "Unsupported file type." To make matters worse, when I attempt to import bookmarks from HTML, I don't get all of the bookmarks I backed up, just a folder or two that has lost almost all of the bookmarks. I've tried to re-read other threads to find an answer, and one solution that came up was to checked for, or edit "places.sqlite-journal." But my Firefox 38.0.5 has no such folder. I don't see, "places.sqlite-journal" and nothing comes up when I try to search for it. All of my work is in great jeopardy. I realize now that I should have just exported all of the bookmarks to HTML, then open them up in a sock Browser, which I could have selectively deleted. I was over confident in the simple click and save of Firefox,

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do the JSON backups have a .json file extension or for a compressed backup .jsonlz4?

An HTML backup needs to have a .html file extension.