This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

PDF link when opened appears red? Why is this and how to fix?

  • 1 baphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu user293

policefoundation
policefoundation
more options

Sending and email blast to multiple people and when you click the link firefox turns the pdf red and its supposed to be blue. Can someone assist? On Safari and Google Chrome it appears blue like its supposed to.

Sending and email blast to multiple people and when you click the link firefox turns the pdf red and its supposed to be blue. Can someone assist? On Safari and Google Chrome it appears blue like its supposed to.

All Replies (1)

user293
user293
more options

This is likely caused by a bug in the software firefox uses to display PDF files, called pdf.js. You can report a bug for that software at https://github.com/mozilla/pdf.js/issues/new.

(They require that you give them a copy of the pdf that shows the issue, so you may need to remove sensitive information from the file first).