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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why did all my downloads disappear?

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  • Igcine ukuphendulwa ngu guigs

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I have been downloading attachments from my aol e-mail account for months now.

All of a sudden they have all gone. Any Ideas please

I have been downloading attachments from my aol e-mail account for months now. All of a sudden they have all gone. Any Ideas please

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Hi Glebe, Did you empty your downloads folder or is there an automatic clearing of that folder that Windows has a settings for?

If they are not listed in the tab about:downloads, it is possible that the files are still there, they are just not listed in Firefox.

If you have issues with downloads in the future pin this link: