Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I have OSX 10.10.4 and I am using Firefox 39.0 Why is the framerate so slow when I stream video?

  • 1 baphendule
  • 2 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu guigs

mbsurfer70
mbsurfer70
more options

I have noticed that when I stream video on both Vimeo.com and YouTube as well as other sites, the framerate is greatly reduced compared to when I stream video using Safari. I know it's not a hardware issue with my computer. Is there some problem with a plugin in Firefox. I enjoy Firefox because it's the fastest browser I have, I like the design, and it's very easy to customize. But I use Safari more often because of the video stream is very choppy. How could I possibly resolve this issue?

I have noticed that when I stream video on both Vimeo.com and YouTube as well as other sites, the framerate is greatly reduced compared to when I stream video using Safari. I know it's not a hardware issue with my computer. Is there some problem with a plugin in Firefox. I enjoy Firefox because it's the fastest browser I have, I like the design, and it's very easy to customize. But I use Safari more often because of the video stream is very choppy. How could I possibly resolve this issue?

All Replies (1)

guigs
guigs
more options

Hi mbsurfer70, I understand that you are seeing a drop in frame rate when you view videos on vimeo.com.

I do not have any issues with the quality, but there is an option to turn off the HD, but this might not be ideal.

First try these troubleshooting steps: