This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Silverlight crashes on Netflix using Firefox (v39)

  • 2 uphendule
  • 2 zinale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu ng13

more options

Whenever I click on a Netflix movie, the Silverlight plugin crashes, but Netflix works fine in Chrome. Uninstalling/reinstalling Silverlight multiple times hasn't worked, and neither have solutions posted by other users - eg adjusting Permission settings to "Allow" Netflix.

Whenever I click on a Netflix movie, the Silverlight plugin crashes, but Netflix works fine in Chrome. Uninstalling/reinstalling Silverlight multiple times hasn't worked, and neither have solutions posted by other users - eg adjusting Permission settings to "Allow" Netflix.

All Replies (2)

more options
more options

Thanks, Fred. I tried some of the solutions, but they don't work. I guess talking to Netflix/Microsoft are the next 2 options.