i get this "the connection was reset" message .. but i can load other page like facebook google and youtube.. and i notice that only https:// pages load. why?
if i try to load a page, "the connection was reset" message will appear.. and if try to add https:// at the beginning of an address it will load but it is insecure.. and also it has a gray warning triangle.. what should i do? please help
All Replies (2)
hi, sorry for your problem.check your internet connection then restart browser and also make sure that the webpage you visiting contains what type of security (https/http).
thank you
Firefox will try to keep you safe and so if you have used both http and the secure https version of a page will use the https method.
This forum thread should have a green padlock check
- check httpS https://support.mozilla.org/questions/1074358
- note Firefox will use that if you next try HTTP http://support.mozilla.org/questions/1074358
As for the connection being reset there are a few possible reasons including problems with the site you are trying to use or problems with internet connection or speed. If it is only a few problem sites it may be that you need to clear the cookies for that site. The grey warning triangle may be normal for a particular site. See also
- Clear cookies and site data in Firefox_delete-cookies-for-a-single-site
- Firefox can't load websites but other browsers can
- Fix problems connecting to websites after updating Firefox
- How do I tell if my connection to a website is secure?_gray-warning-triangle