This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Problems since setting up "undisclosed recipients".

  • 3 uphendule
  • 2 zinale nkinga
  • 19 views
  • Igcine ukuphendulwa ngu Bill Ward

more options

I set up an "Undisclosed Recipients" address to be used when I need it, and this now appears in my Address Book. Unfortunately since then, despite my Emails showing they are from my name (as per normal) as I draft them, the Sent message versions show they are from "Undisclosed Recipients". I have sent test Emails to myself - when received they show the message is both from and to "Undisclosed Recipients". I have checked my personal details in the Address Book - these have not changed, they show my name and my normal Email address. The Undisclosed Recipients entry also shows my normal Email address. Any help would be greatly appreciated. Meggs

I set up an "Undisclosed Recipients" address to be used when I need it, and this now appears in my Address Book. Unfortunately since then, despite my Emails showing they are from my name (as per normal) as I draft them, the Sent message versions show they are from "Undisclosed Recipients". I have sent test Emails to myself - when received they show the message is both from and to "Undisclosed Recipients". I have checked my personal details in the Address Book - these have not changed, they show my name and my normal Email address. The Undisclosed Recipients entry also shows my normal Email address. Any help would be greatly appreciated. Meggs

Isisombululo esikhethiwe

Remove the "undisclosed recipients" entry from your address book. You don't need it. Thunderbird will automatically insert this when you send a message where all the addresses are defined as Bcc:

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (3)

more options

Isisombululo Esikhethiwe

Remove the "undisclosed recipients" entry from your address book. You don't need it. Thunderbird will automatically insert this when you send a message where all the addresses are defined as Bcc:

more options

Thank you Zenos. I have just removed the "undisclosed recipients" entry from my address book, sent myself another test message and voila, all is back to normal - my name again appears in the "From" and "To" lines. In future, I will simply select Bcc when needing to hide Email addresses. Your help is much appreciated. Many thanks, Meggs.

more options

I don't have "undisclosed recipient" in my address book. Yet all the emails sent to me are addressed to "undisclosed recipient" instead of to my email address. How can this be corrected?