This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Clicking on email hyperlink within messages crashes thunderbird

  • 1 baphendule
  • 1 inale nkinga
  • 15 views
  • Igcine ukuphendulwa ngu USLowRates

more options

I Open an email message, in the body of that message is an email address (shown as a hyperlink: <mailto:mymail@xyz.com>. When I left click that link, Thunderbird either freezes or crashes. Only way to reopen Thunderbird is to open "Task Manager" and end task. Then Thunderbird will reopen.

If I right click on that same link and select "Compose message to" it opens a new email message window with that email address in the "To:" field.

Thanks for any help provided with this issue.

  • JP*
I Open an email message, in the body of that message is an email address (shown as a hyperlink: <mailto:mymail@xyz.com>. When I left click that link, Thunderbird either freezes or crashes. Only way to reopen Thunderbird is to open "Task Manager" and end task. Then Thunderbird will reopen. If I right click on that same link and select "Compose message to" it opens a new email message window with that email address in the "To:" field. Thanks for any help provided with this issue. *JP*

All Replies (1)

more options

Apparently no one in this help forum has an answer for this. I will file a bug report.