This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I can no longer save a bookmark to a specified folder.

  • 3 uphendule
  • 1 inale nkinga
  • 19 views
  • Igcine ukuphendulwa ngu Digitalred

more options

I can no longer save a bookmark to a specified folder that already exist. In previous version when you click on the "Star" or "Bookmark this page" a popup windows offers the user an option of where to save the bookmark, Since I updated the popup no longer appears. In fact clicking on the Blue start does nothing when previously it offered you the option to edit the bookmark.

I have previously read other similar post and all say the feature doesn't exist which is completely incorrect. I have tried to upload a screenshot that illustrates the pop up but as it would be the upload images feature is not working (49K image).

I can no longer save a bookmark to a specified folder that already exist. In previous version when you click on the "Star" or "Bookmark this page" a popup windows offers the user an option of where to save the bookmark, Since I updated the popup no longer appears. In fact clicking on the Blue start does nothing when previously it offered you the option to edit the bookmark. I have previously read other similar post and all say the feature doesn't exist which is completely incorrect. I have tried to upload a screenshot that illustrates the pop up but as it would be the upload images feature is not working (49K image).

Isisombululo esikhethiwe

Thank you for providing your system information. There is a problem with the Tree Style Tab extension. Please see: https://support.mozilla.org/questions/1080058

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

All Replies (3)

more options

Did you try to cut and paste the bookmark in the Bookmarks Manager (Library; Show All Bookmarks)?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

You can check for problems with the places.sqlite database file (bookmarks, history) in the Firefox profile folder.

more options

Isisombululo Esikhethiwe

Thank you for providing your system information. There is a problem with the Tree Style Tab extension. Please see: https://support.mozilla.org/questions/1080058

more options

jscher2000 - Thanks for the assist, it was the TreeStyle Tab extension causing the issue. Once I disabled the extension, the popup for bookmarks worked once again.