This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox "hangs/drags it feet"

  • 1 baphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu FredMcD

more options

Here is the issue; there is a delay on the action of the computer after I do things. Examples: when I scroll down a page (home page) or the page of an article I opened to read, the page will stop/pause for a couple of seconds then start to scroll once again. When I am typing in my email, I can type and the cursor/words will pause and then finally catch up to my typing. There are also times when I tap on an icon on my favorites bar, and there is a delay for the page to open or tap on the "X" to close out a document and a delay. Very frustrating.

Thanks for any anticipated help, Dean

Here is the issue; there is a delay on the action of the computer after I do things. Examples: when I scroll down a page (home page) or the page of an article I opened to read, the page will stop/pause for a couple of seconds then start to scroll once again. When I am typing in my email, I can type and the cursor/words will pause and then finally catch up to my typing. There are also times when I tap on an icon on my favorites bar, and there is a delay for the page to open or tap on the "X" to close out a document and a delay. Very frustrating. Thanks for any anticipated help, Dean

All Replies (1)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?