This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

What can I do to keep all the unwanted e-mail from coming into my inbox?

  • 1 baphendule
  • 3 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Zenos

more options

I have been getting A LOT of unwanted e-mails coming into my inbox. I don't know why I am getting them. I spend a lot of time to delete them. Some are even repeats. I have thought about changing my e-mail address but is that the only way to solve this? I would probably after a while start getting them again.

I have been getting A LOT of unwanted e-mails coming into my inbox. I don't know why I am getting them. I spend a lot of time to delete them. Some are even repeats. I have thought about changing my e-mail address but is that the only way to solve this? I would probably after a while start getting them again.

All Replies (1)

more options

We all get this. In my case. most of the bad stuff is either screened out by email providers' anti-spam systems (gmx and gmail are both very effective here) and most of the rest is identified as Junk by Thunderbird.

Keep marking bad stuff as Junk (right-click, mark as, then junk or not junk as appropriate. Or use the keyboard; j marks as Junk, shift+j marks as Not Junk.)

If you get to see spam as categorized by your providers, check it over (there will be false positives which you need to rescue) and mark the truly bad stuff as Junk. This should help hasten the training of your Junk filters as they are being provided with known spam and this will reinforce their recognition of the components common to spam and junk.

Also you must check over your Junk for the same reasons, and mark as Not Junk anything that has been labelled wrongly as Junk.

If you have a mix of Junk and good messages in a folder, you can sort on the Junk column to collect all the junk messages into one block. Then you can select that block using click and shift-click and delete many all in one action.

More here on sorting and multi-selection: http://xenos-email-notes.simplesite.com/417754237