This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox as of late has just stopped working, how do I fix this?

  • 3 uphendule
  • 2 zinale nkinga
  • 6 views
  • Igcine ukuphendulwa ngu Scribe

brmjlm_5
brmjlm_5
more options

It just hangs, stops working. Has happened various times, and in different programs/ No rhyme or reason for it to stop. Have to exit all the way out and restart and sometimes it works, and others it stops again almost right away. Virus check has been run, Firefox restored to default, no new programs that would cause the crash

It just hangs, stops working. Has happened various times, and in different programs/ No rhyme or reason for it to stop. Have to exit all the way out and restart and sometimes it works, and others it stops again almost right away. Virus check has been run, Firefox restored to default, no new programs that would cause the crash

All Replies (3)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?


Is there any flash on those web pages?

brmjlm_5
brmjlm_5 Umnikazi wombuzo
more options

I think you misunderstand. It does not hang all the time, and does not hang on start up. I will be on a web page, will say email for ease of explaining, I'll be reading along and Firefox just stops. Can't do anything but click on the red X at the top and tell it to close the program. Go and restart Firefox and all may be good or it could hang again with in a minute or 2

Scribe
Scribe
more options

Hi, please see if anything here helps - Firefox hangs or is not responding - How to fix.