This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Services for Firefox: No longer working. Why?

  • 4 uphendule
  • 4 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Foxy Der Fox

more options

See this site: https://activations.cdn.mozilla.net/en-US/

Used to work but has quit connecting to any service that was activated. The "Share this page" icon works ok. Just no connection to GMail, Yahoo Mail, et..

See this site: https://activations.cdn.mozilla.net/en-US/ Used to work but has quit connecting to any service that was activated. The "Share this page" icon works ok. Just no connection to GMail, Yahoo Mail, et..
Ama-screenshot ananyekiwe

All Replies (4)

more options

I got on with no problem.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

I think there's a misunderstanding about the problem. I am not having a problem getting on the site at URL I posted. My problems are with the services not working after they have been activated. Attached is the popup I get for Yahoo Mail. Same for all services I activated except, of course, it gives name of service not being connected to. These were working. All have been re-activated to no avail.

more options

I've called the big guys to help you. Good luck.

more options

FredMcD said

I've called the big guys to help you. Good luck.

Thank you. Hope they take the time to look into the problem as none of the services I activated are still not connecting.

Okulungisiwe ngu Foxy Der Fox