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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why does my email signature - name and logo image- appear lighter or faded, rather than full color?

  • 2 uphendule
  • 1 inale nkinga
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  • Igcine ukuphendulwa ngu Toad-Hall

Question3
Question3
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When I write an email my signature - name and logo image appear lighter or faded, rather than full color. Gray rather than black font, etc.

When I write an email my signature - name and logo image appear lighter or faded, rather than full color. Gray rather than black font, etc.

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Is this shown in the email in the 'Sent' folder or in a test email that you sent to yourself?

If yes, then try: View > Message Body as > Original HTML

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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If this occurs in the new Write message before you even compose or send the email: In Account Settings, did you type the signature in the 'signature text' box? If yes, did you select the check box 'Use HTML' ? If yes: then it would use the default settings you have set up in : 'Tools' > 'Options' > 'Display' > 'Formatting' tab Default font eg: Arial and size eg: 12 and 'Tools' > 'Options' > 'composition' > 'General' tab Text colour eg: Black