This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Websites don't respond and then I get a error message- plug in container for firefox has stopped working.

  • 1 baphendule
  • 1 inale nkinga
  • 10 views
  • Igcine ukuphendulwa ngu cor-el

more options

Hello, when I try and pull up certain websites, the website will not repsond. It will hang up for a long time until I finally go to the Task Manager and close the page. I have tried to get Firefox to look for a solution before closing the page, but it never finds one.

When the page shuts down, I get the message "PlugIn Container for Firefox has stopped working".

I clicked on the description of the most recent one and I got:

A problem caused this program to stop interacting with Windows.

Problem signature:

 Problem Event Name:	AppHangB1
 Application Name:	firefox.exe
 Application Version:	41.0.2.5765
 Application Timestamp:	561ee543
 Hang Signature:	3ae9
 Hang Type:	0
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	1033
 Additional Hang Signature 1:	3ae90cae0016742c918cf441d5ecb26c
 Additional Hang Signature 2:	3f73
 Additional Hang Signature 3:	3f736be7a81a6ba6fd66a585750f46fd
 Additional Hang Signature 4:	3ae9
 Additional Hang Signature 5:	3ae90cae0016742c918cf441d5ecb26c
 Additional Hang Signature 6:	3f73
 Additional Hang Signature 7:	3f736be7a81a6ba6fd66a585750f46fd

Read our privacy statement online:

 http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

 C:\windows\system32\en-US\erofflps.txt

Can anyone help me? I have used Firefox as my primary browser for years with no problems but this is causing me frustration and delays on a daily basis.

Thanks Michele

Hello, when I try and pull up certain websites, the website will not repsond. It will hang up for a long time until I finally go to the Task Manager and close the page. I have tried to get Firefox to look for a solution before closing the page, but it never finds one. When the page shuts down, I get the message "PlugIn Container for Firefox has stopped working". I clicked on the description of the most recent one and I got: A problem caused this program to stop interacting with Windows. Problem signature: Problem Event Name: AppHangB1 Application Name: firefox.exe Application Version: 41.0.2.5765 Application Timestamp: 561ee543 Hang Signature: 3ae9 Hang Type: 0 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Hang Signature 1: 3ae90cae0016742c918cf441d5ecb26c Additional Hang Signature 2: 3f73 Additional Hang Signature 3: 3f736be7a81a6ba6fd66a585750f46fd Additional Hang Signature 4: 3ae9 Additional Hang Signature 5: 3ae90cae0016742c918cf441d5ecb26c Additional Hang Signature 6: 3f73 Additional Hang Signature 7: 3f736be7a81a6ba6fd66a585750f46fd Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\windows\system32\en-US\erofflps.txt Can anyone help me? I have used Firefox as my primary browser for years with no problems but this is causing me frustration and delays on a daily basis. Thanks Michele

All Replies (1)

more options

You can check for problems with current Shockwave Flash plugin versions and try this:

See also: