This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox won't pull some things up when clicking on them in Amazon

  • 1 baphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu FredMcD

user1281797
user1281797
more options

Recently I have noticed when I pull something up in Amazon to buy I try clicking on the different pics it will not change and stays on original pic. Also I try changing the option from Subscribe to One time purchase but does not switch. I have tried many different things and does same thing. Also I will pull these exact same things on Internet Explorer and everything works fine so it's definately something to do with Firefox.

Recently I have noticed when I pull something up in Amazon to buy I try clicking on the different pics it will not change and stays on original pic. Also I try changing the option from Subscribe to One time purchase but does not switch. I have tried many different things and does same thing. Also I will pull these exact same things on Internet Explorer and everything works fine so it's definately something to do with Firefox.

All Replies (1)

FredMcD
FredMcD
more options

Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?