This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

googlemusic sound not redirecting to headphones firefox/googlemusic specific, clearing cache temporary fix, other browsers work, other sound apps in firefox ok

  • 1 baphendule
  • 2 zinale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu chriscrawford

more options

while googlemusic plays on speaker I insert headphone, hw recognizes headphone but sound continues out of speaker not headphone. This does not occur with tabs set to youtube or vimeo - everything works fine. System also works properly with other sound apps like groove.

Googlemusic does work fine with headphones with MS Edge. Clearing cache fixes problem for 1 unplug-replug of headphones. After one instance, problem is back (unless I clear the cache again).

Windows 10, hp spectre 360, latest Firefox. Thanks!!!

while googlemusic plays on speaker I insert headphone, hw recognizes headphone but sound continues out of speaker not headphone. This does not occur with tabs set to youtube or vimeo - everything works fine. System also works properly with other sound apps like groove. Googlemusic does work fine with headphones with MS Edge. Clearing cache fixes problem for 1 unplug-replug of headphones. After one instance, problem is back (unless I clear the cache again). Windows 10, hp spectre 360, latest Firefox. Thanks!!!

All Replies (1)

more options

more data: headphone sound redirect works once upon windows restart. Another unplug-plug of headphones will not redirect sound.