This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why does Weebly have script issues with Firefox?

Misschievous
Misschievous
more options

This problem started on Wednesday, before then, it didn't have any issues with scripts. 

I've recently started a web page of my own on Weebly.  While the dashboard is usually slow to open, I always put this down to my internet connection. However it normally worked fine.  Then on Wednesday, I got a dialog box saying there was an unresponsive script.  I tried "stop script", and "continue", but the box kept popping up.

I finally selected "debug script", but nothing happens. I am not technologically savvy enough to know what to do next. I've contacted Weebly support, and the page opened fine for the support person that I chatted with. Today, I refreshed Firefox, but the problem still keeps happening. I also tried this in IE, and Weebly wouldn't even open (the old "server can't be found" excuse popped up).

NONE of the websites that I usually visit (Gmail, Faceboo, Yahoo, etc) have this script issue, ONLY Weebly. I am extremely frustrated, and I want to punt the computer across the room, but computers generally frown on rough treatment, so I can't do that.

This problem started on Wednesday, before then, it didn't have any issues with scripts. I've recently started a web page of my own on Weebly. While the dashboard is usually slow to open, I always put this down to my internet connection. However it normally worked fine. Then on Wednesday, I got a dialog box saying there was an unresponsive script. I tried "stop script", and "continue", but the box kept popping up. I finally selected "debug script", but nothing happens. I am not technologically savvy enough to know what to do next. I've contacted Weebly support, and the page opened fine for the support person that I chatted with. Today, I refreshed Firefox, but the problem still keeps happening. I also tried this in IE, and Weebly wouldn't even open (the old "server can't be found" excuse popped up). NONE of the websites that I usually visit (Gmail, Faceboo, Yahoo, etc) have this script issue, ONLY Weebly. I am extremely frustrated, and I want to punt the computer across the room, but computers generally frown on rough treatment, so I can't do that.

Isisombululo esikhethiwe

Another common cause of unresponsive script errors on Windows 7 and later is the protected mode feature of the Flash player plugin. That feature has security benefits, but seems to have serious compatibility issues on some systems. You can disable it using the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. On the right side, find "Shockwave Flash" and click the More link. Then uncheck the box for "Enable Adobe Flash protected mode" and try that for a day to see whether it helps.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

guigs
guigs
more options

So there are a few extensions that you could turn off one by one to see if there is an improvement, however remember to clear the cache between each time to make sure that the script in the page is not cached. How to clear the Firefox cache

Second, the use of an add on can be helpful as well to stop the script from running if its a temp issue. Look for No Script. Warning Unresponsive script - What it means and how to fix it

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Isisombululo Esikhethiwe

Another common cause of unresponsive script errors on Windows 7 and later is the protected mode feature of the Flash player plugin. That feature has security benefits, but seems to have serious compatibility issues on some systems. You can disable it using the Add-ons page. Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. On the right side, find "Shockwave Flash" and click the More link. Then uncheck the box for "Enable Adobe Flash protected mode" and try that for a day to see whether it helps.