This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

What plugin do I need when I get the error message saying 'A plugin is needed'?

more options

I am trying to sign in to the Bank of America Shopsafe program.

I am trying to sign in to the Bank of America Shopsafe program.

Isisombululo esikhethiwe

When I try that site, it wants to use Flash. (Screenshot attached.)

You can install the Flash player for Firefox from this page:

https://get.adobe.com/flashplayer/

Make sure to uncheck any unwanted extras before downloading.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

All Replies (1)

more options

Isisombululo Esikhethiwe

When I try that site, it wants to use Flash. (Screenshot attached.)

You can install the Flash player for Firefox from this page:

https://get.adobe.com/flashplayer/

Make sure to uncheck any unwanted extras before downloading.