We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

unable to embed HTML after update to 45.0.1

FF RSC
FF RSC
more options

A few days ago, before update to 45.0.1, I was able to copy HTML off a web page and paste, as HTML into an E-Mail. Now, it removes all HTML code and only inserts text! 

  It appears as if I'm still able to copy and paste a picture, as long as I copy the picture and paste.  If I copy a section of HTML code that has that same picture as part of the code and paste that, no picture.
 I checked all the settings and it says send as HTML as always.

 I'm attaching a GIF of an E-Mail I sent 03/15/2016 as it WAS working.  It is called Trash_Pickup_Time_Change.gif

 Attached is the GIF of and E-Mail I sent today, 03/21/2016, Calendar_as_of_03_21_2016.gif.  I had to insert the links one by one as they will NOT copy as part of the HTML code.
A few days ago, before update to 45.0.1, I was able to copy HTML off a web page and paste, as HTML into an E-Mail. Now, it removes all HTML code and only inserts text! It appears as if I'm still able to copy and paste a picture, as long as I copy the picture and paste. If I copy a section of HTML code that has that same picture as part of the code and paste that, no picture. I checked all the settings and it says send as HTML as always. I'm attaching a GIF of an E-Mail I sent 03/15/2016 as it WAS working. It is called Trash_Pickup_Time_Change.gif Attached is the GIF of and E-Mail I sent today, 03/21/2016, Calendar_as_of_03_21_2016.gif. I had to insert the links one by one as they will NOT copy as part of the HTML code.
Ama-screenshot ananyekiwe

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Sorry, this is a problem between Firefox 45 and Thunderbird 38 and will be fixed in Thunderbird 45 (still in testing now, probably available about a month from now).

For the time being, pasting into an intermediary application, selecting the HTML there, and copying it again before pasting into Thunderbird appears to be the most commonly employed workaround.

Or if you find it easier to launch the page in IE and copy from there, you can use the Open in IE extension as a way to speed up that process: https://addons.mozilla.org/firefox/addon/open-in-ie/

FF RSC
FF RSC Umnikazi wombuzo
more options

Half solves problem. I am now able, via the round about way, to get done, at least the little I tried, The Addon you suggested doesn't appear to work with Firefox Ver 45.0.1. None of the ways to activate work for me.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

FF RSC said

The Addon you suggested doesn't appear to work with Firefox Ver 45.0.1. None of the ways to activate work for me.

You mean if you click the little toolbar button, the extension does not launch the page in IE? One possible reason is if it has the wrong program path for IE in its settings. You can access that from the Add-ons page, Extensions list, using the extension's Options button. As shown in the attached screenshot, I actually have it open pages in Google Chrome, since my old IE is only for internal use.