This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox Account

  • 1 baphendule
  • 2 zinale nkinga
  • 10 views
  • Igcine ukuphendulwa ngu John99

Shawn
Shawn
more options

Having the Firefox Account that I switched to is causing my computer to crash. I need to delete my account for Sync.. and to log into adddons. How do I delete that acct?

Having the Firefox Account that I switched to is causing my computer to crash. I need to delete my account for Sync.. and to log into adddons. How do I delete that acct?

All Replies (1)

John99
John99
more options

I am not sure what you see here.

Possibly you have a device that crashes and it is synced with your current device so you are blaming the Sync presumably because of a Synced Addon

  1. Try starting in Firefox's Safe Mode for instance by holding the Shift Key as Firefox starts up
  2. Use Firefox Sync settings to turn of the Sync feature without resetting Sync
  3. If you have a problem addon disable or remove it

Please post back to say how you get on and whether you need further help.