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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Thunderbird ignores whitelist how to fix

steveatledbury
steveatledbury
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some incoming emails get sent to junk despite the email address' being in the whitelisted address book and having been marked as not junk

some incoming emails get sent to junk despite the email address' being in the whitelisted address book and having been marked as not junk

All Replies (4)

Matt
Matt
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  • Top 10 Contributor
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The junk white list and address book are no longer linked as they were, but the most common cause of complaints these days are Yahoo account holders as Yahoo forces their list on you. No whitelisting allowed.

steveatledbury
steveatledbury Umnikazi wombuzo
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Not a yahoo account, opera mail (under windows) does not do it,

Matt
Matt
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  • Top 10 Contributor
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Well what mail provider? Is the account IMAP or POP?

Your operating system is reported as Linux by the forum. What is the relevance of something in another application on another operating system to the diagnostics?

steveatledbury
steveatledbury Umnikazi wombuzo
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It is a Imap account hosted by Pickaweb and I currently use both os's on my computer both with thunderbird. The opera reference shows that is is not something the isp is doing, it is solely a thunderbird issue. I use thunderbird as it is cross platform