This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why is my Thunderbird saying there is not enough space even though it has more space then ever?

gregjenn8488
gregjenn8488
more options

I have less messages then ever, I have deleted and empty the trash and compact the folders and still getting this message:

The folder Inbox is full, and can't hold any more messages. To make room for more messages, delete any old or unwanted mail and compact the folder.e error message

Help!!

I have less messages then ever, I have deleted and empty the trash and compact the folders and still getting this message: The folder Inbox is full, and can't hold any more messages. To make room for more messages, delete any old or unwanted mail and compact the folder.e error message Help!!

All Replies (1)

amanchesterman
amanchesterman
more options

According to the article here: https://support.mozilla.org/en-US/kb/compacting-folders you will see this error message if a folder exceeds 4 GB. It's telling you that your Inbox is the problem folder, so emptying or deleting other folders will not solve the problem. The article is worth reading anyway so that you understand what's going on. I can recommend this article too: http://kb.mozillazine.org/Keep_it_working_%28Thunderbird%29 It recommends keeping the Inbox empty: as soon as you read incoming mails, move them into other folders -- 'response needed', 'action needed' and so on -- and try to keep all the folders fairly small.