This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Lost download helper. reloaded it but cant find icon

  • 1 baphendule
  • 3 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

djvau48
djvau48
more options

Download helper working fine yesterday, today the icon is gone. Looked in add-ons and it appears to be there. Looked in view, toolbars, customize and there is no download helper icon there. Deleted download helper and reinstalled it, still no icon to be found. I have read similar posted for hours and couldn't find anything that pointed me to where to find the icon. HELP Thanks

Download helper working fine yesterday, today the icon is gone. Looked in add-ons and it appears to be there. Looked in view, toolbars, customize and there is no download helper icon there. Deleted download helper and reinstalled it, still no icon to be found. I have read similar posted for hours and couldn't find anything that pointed me to where to find the icon. HELP Thanks

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Is the version you installed compatible with the old Firefox 36.0 version that you appear to be using?

The System Detail list next to the question shows that you run an older Firefox 36 version that is no longer supported with security updates. Always update Firefox and Add-ons to the latest versions to get all security fixes.

Please update to the current Firefox 45.0.2 release.

  • Help > About Firefox