This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

How do I get my Flash plug-in to load when I upload a film to a site?

more options

I tried to upload my film to a site. The site said that it arrived, however I am unable to view it on that site. When I try I get this message "Flash plug-in failed to load. Error loading player - could not load player configuration." HELP.

I tried to upload my film to a site. The site said that it arrived, however I am unable to view it on that site. When I try I get this message "Flash plug-in failed to load. Error loading player - could not load player configuration." HELP.

All Replies (1)

more options

Good evening,

which site is it? What site video recording? You have updated Firefox? Thank you for understand.

Best regards, David-Walczysko Volunteer supporter