This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I have changed provider from Talktalk to Plusnet and want to delete talktalk account in Thunderbird; how do I do it?

  • 2 uphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu donaldaking

donaldaking
donaldaking
more options

Having moved from Talktalk to Plusnet, I find that when I want to reply to or forward e-mails up the the day of transfer, most are being stopped by a message that my talktalk account is deleted. This is happening even for e-mails sent using my gmail account. How do I delete talktalk from my system to stop this happening? The google advice was to go to account settings in the tools box of Thunderbird, but I can't see account settings there. If I go onto the trouble shooting site, then it shows my accounts as talktalk and googlemail (I assume that's just gmail). Do I just click on talktalk and all boxes to the right and delete?

Having moved from Talktalk to Plusnet, I find that when I want to reply to or forward e-mails up the the day of transfer, most are being stopped by a message that my talktalk account is deleted. This is happening even for e-mails sent using my gmail account. How do I delete talktalk from my system to stop this happening? The google advice was to go to account settings in the tools box of Thunderbird, but I can't see account settings there. If I go onto the trouble shooting site, then it shows my accounts as talktalk and googlemail (I assume that's just gmail). Do I just click on talktalk and all boxes to the right and delete?

Isisombululo esikhethiwe

If you're certain there is no mail to be kept in the old account it can be deleted.

At the top right of the Thunderbird window, click the menu button > Options > Account Settings.

Select the account to be deleted in the left pane.

Select 'Remove Account' from the 'Account Action' drop-down menu at the bottom.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

christ1
christ1
  • Top 25 Contributor
more options

Isisombululo Esikhethiwe

If you're certain there is no mail to be kept in the old account it can be deleted.

At the top right of the Thunderbird window, click the menu button > Options > Account Settings.

Select the account to be deleted in the left pane.

Select 'Remove Account' from the 'Account Action' drop-down menu at the bottom.

donaldaking
donaldaking Umnikazi wombuzo
more options

Thanks - I had been advised by a posting on google to g to Tools but that didn't help. Your advice has worked.