This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Unable to log on to firefox account established yesterday & no email verify rcd in effort to get new password

  • 1 baphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu Maadi Helio

Maadi Helio
Maadi Helio
more options

Loaded & registered firefox yesterday. Rcd confirmation email (yesterday) and acknowledged same (also selected image for the account). Today, attempted to log-on to account and messages say password incorrect. asked for email to re-establish account and no e-mail received. Made the attempt two or three times, still no email from firefox. How about allowing me to start all over and open a new account? If so, how do I accomplish that? Thank you, Ross Gudgel

edit: please never disclose your personal data in a public forum. (philipp)

Loaded & registered firefox yesterday. Rcd confirmation email (yesterday) and acknowledged same (also selected image for the account). Today, attempted to log-on to account and messages say password incorrect. asked for email to re-establish account and no e-mail received. Made the attempt two or three times, still no email from firefox. How about allowing me to start all over and open a new account? If so, how do I accomplish that? Thank you, Ross Gudgel <sub>edit: please never disclose your personal data in a public forum. (philipp)</sub>

Okulungisiwe ngu philipp

Isisombululo esikhethiwe

For some reason the account was never fully opened in-spite of sending a confirmation email yesterday. So, I just created a new account and that was that. Thanks Philipp!

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

Maadi Helio
Maadi Helio Umnikazi wombuzo
more options

Isisombululo Esikhethiwe

For some reason the account was never fully opened in-spite of sending a confirmation email yesterday. So, I just created a new account and that was that. Thanks Philipp!