This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why won't Adobe Flash work on Firefox 47 now that I just upgraded to Windows 10?

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu FredMcD

more options

I'm using Firefox 47 and just upgraded to Windows 10. Firefox says the Adobe Flash plugin is up to date. When I try to open a video on Yahoo, I have to activate Adobe Flash, but the rotating circle in the center of the blank screen runs continuously. The video never starts to play.

I'm using Firefox 47 and just upgraded to Windows 10. Firefox says the Adobe Flash plugin is up to date. When I try to open a video on Yahoo, I have to activate Adobe Flash, but the rotating circle in the center of the blank screen runs continuously. The video never starts to play.

All Replies (1)

more options

Your system details shows you have the just upgraded flash.

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: