This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Is there a way to start TB and keep it from auto downloads of e-mails?

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Zenos

Broadcaster
Broadcaster
more options

I have three accounts set up in TB. When I open it I see it download e-mails in the first account which is IMAP. When it goes to the second account which is POP - it hangs and I get the "not responding" error. I figure if I can get in, I may be able to delete the accounty and reconfigure to see if it will work after that.

Win 10 and most recent version of TB.

Have tried: Safe mode with networking - problem persists. Disabled antivirus Allowed TB through firewall

Thanks for any help or suggestions

I have three accounts set up in TB. When I open it I see it download e-mails in the first account which is IMAP. When it goes to the second account which is POP - it hangs and I get the "not responding" error. I figure if I can get in, I may be able to delete the accounty and reconfigure to see if it will work after that. Win 10 and most recent version of TB. Have tried: Safe mode with networking - problem persists. Disabled antivirus Allowed TB through firewall Thanks for any help or suggestions

All Replies (1)

Zenos
Zenos
more options

There are checkboxes and other settings in the Account Settings pages that govern when and how often mail downloads take place. So you could review these and think about changing them.

However, while they may be effective with POP-connected accounts, IMAP has moved towards being a "push" service, where the server offers messages to your client as and when they arrive. I rather think that the account settings don't have very much influence in IMAP-connected accounts.

You could take your computer off-line to prevent Thunderbird form connecting. This may give you a chance to change the settings without it hanging first.