This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Received warning of an "Automatic File Transfer" to a remote computer detected by system firewall. Told to call 1-888.543-5025 immediatly. Real or Scam? THX

  • 1 baphendule
  • 1 inale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu Scribe

more options

Notice states "Your computer may have ADWARE/SPYWARE Virus. Call # for assistance on how to remove the virus. "Possible network damage if not removed immediately". "If this transfer is not authorize by you, then this can be an attempt of data theft. Please call System Network Engineer immediately to diagnose your PC Security status". "Seeing this pop up means that you have a virus installed on your computer which puts the security of your personal data at serious risk."

Notice states "Your computer may have ADWARE/SPYWARE Virus. Call # for assistance on how to remove the virus. "Possible network damage if not removed immediately". "If this transfer is not authorize by you, then this can be an attempt of data theft. Please call System Network Engineer immediately to diagnose your PC Security status". "Seeing this pop up means that you have a virus installed on your computer which puts the security of your personal data at serious risk."

All Replies (1)

more options

Hi, it's definitely not from Mozilla - it's a scam - if there is anything to click on - don't!