This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I cannot find/install windows 10

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Paul

more options

Was told by windows 10 after the install, to fix 3048,3 with Norton, a problem with reinstall tool(?) when installing windows 10. When done I thought I had installed all of win 10 but now I cannot find it. I have hunted all over my computer for the program.

Was told by windows 10 after the install, to fix 3048,3 with Norton, a problem with reinstall tool(?) when installing windows 10. When done I thought I had installed all of win 10 but now I cannot find it. I have hunted all over my computer for the program.

All Replies (1)

more options

Hi

We have had a look into this issue and I do not believe that it is to do with Firefox, but may be an issue with the anti-malware software you have installed from Symantec (Norton).

You can see further information about this error message and how to fix it here, but you may also want to get in touch with the Symantec support team who should be able to help you further with this.

Okulungisiwe ngu Paul