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Google Finance not displaying performance graph

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  • Igcine ukuphendulwa ngu bikerbrent

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This may be a Firefox or Windows 10 issue. When I log into Google Finance https://www.google.com/finance/portfolio?action=view&pid=2&ei=VoatUYD5K43jigLIoAE the graph displaying my portfolio performance does not display. However, if I log into this page with Google Chrome on the same machine, it works great (image attached).

This may be a Firefox or Windows 10 issue. When I log into Google Finance https://www.google.com/finance/portfolio?action=view&pid=2&ei=VoatUYD5K43jigLIoAE the graph displaying my portfolio performance does not display. However, if I log into this page with Google Chrome on the same machine, it works great (image attached).

Isisombululo esikhethiwe

I finally did a Firefox reset (which is a pain because I have to reconfigure everything) and this solved the issue.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

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Hello,

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • Click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".

SafeMode-Fx35

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem. Thank you!

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Hello Scribe, Thank you for the reply but safe mode did not solve the problem.

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Isisombululo Esikhethiwe

I finally did a Firefox reset (which is a pain because I have to reconfigure everything) and this solved the issue.

Okulungisiwe ngu bikerbrent