This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why don't threads sort by latest message?

  • 1 baphendule
  • 4 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Matt

more options

When a folder is set to sort by thread, the latest message in the thread does not appear in the list of messages. That is, if someone just sent me a message that is part of a thread, the only way to see the new message is to find an older message containing the thread and see if there is a new message listed there. This makes no sense.

2 questions: 1. Is this really the way threading is supposed to work? If not, how should it be configured to work in a rational way?

2. Sort by thread appears to be the default setting. Is there any way to change the default so I don't have to change the setting for every folder?

When a folder is set to sort by thread, the latest message in the thread does not appear in the list of messages. That is, if someone just sent me a message that is part of a thread, the only way to see the new message is to find an older message containing the thread and see if there is a new message listed there. This makes no sense. 2 questions: 1. Is this really the way threading is supposed to work? If not, how should it be configured to work in a rational way? 2. Sort by thread appears to be the default setting. Is there any way to change the default so I don't have to change the setting for every folder?

All Replies (1)

more options

1. Yes that is how threading works. If you want the gmail conversations type of threading then use this add-on. https://addons.mozilla.org/en-US/thunderbird/addon/gmail-conversation-view/?src=ss

2. Alt+V then select sortby from the menu. Select unthreaded

Okulungisiwe ngu Matt