This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

After upgrade to 48.0.2, the options tab doesn't work and a new a new tab sometimes opens a new browser insead.

  • 3 uphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu FredMcD

more options

When I say the options tab doesn't work, I click on Tools, then Options. No action occurs.

I've never had a new browser open when I click on a link, my options setting has to open a new tab. This only started with 48.0.x. Of course I can't see if it has changed because the options tab won't work.

When I say the options tab doesn't work, I click on Tools, then Options. No action occurs. I've never had a new browser open when I click on a link, my options setting has to open a new tab. This only started with 48.0.x. Of course I can't see if it has changed because the options tab won't work.

Isisombululo esikhethiwe

Try this, does it work?

Type about:preferences <enter> in the address bar


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

more options

Isisombululo Esikhethiwe

Try this, does it work?

Type about:preferences <enter> in the address bar


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

more options

The about:preferences command worked and showed me the options were set correctly. Restarting with the add-ons disabled solved the problem, it was the Yahoo toolbar and new tab add-on. Looks like Yahoo has been messing with this. I can't even download a fresh copy!!! Thanks Bobby

more options

Glad to help. Safe Surfing.