This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Recently Bookmarked button is greyed out since getting a Windows 10 update and I would like to know how to get it working once again.

Johnzip
Johnzip
more options

Since updating Windows 10 I have not been able to use the "Recently Bookmarked" button in the Bookmarks dropdown list. It is greyed out. I use it often because it takes a lot of time to scroll to the bottom of the bookmarks to get to the last few that I have bookmarked. Is there a fix for this problem?

Since updating Windows 10 I have not been able to use the "Recently Bookmarked" button in the Bookmarks dropdown list. It is greyed out. I use it often because it takes a lot of time to scroll to the bottom of the bookmarks to get to the last few that I have bookmarked. Is there a fix for this problem?

All Replies (1)

Sourjobraato Banerjee
Sourjobraato Banerjee
more options

Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.