This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Thunderbird no longer accesses Outlook Live account, verification fails starting today

  • 2 uphendule
  • 5 zinale nkinga
  • 15 views
  • Igcine ukuphendulwa ngu Laynet

Laynet
Laynet
more options

Used Thunderbird for about a week. This morning mail would not download. Account verification failed. Outlook is at Outlook Live.com, not at Hotmail.com. Deleted account ant tried setting it up again, fail. Deleted and reinstalled Thunderbird. Account setup failed.

Used Thunderbird for about a week. This morning mail would not download. Account verification failed. Outlook is at Outlook Live.com, not at Hotmail.com. Deleted account ant tried setting it up again, fail. Deleted and reinstalled Thunderbird. Account setup failed.

Isisombululo esikhethiwe

Perhaps this https://portal.office.com/servicestatus where it says

Title: Can't access or synchronize Outlook.com email

User Impact: Users may be unable to access or synchronize their Outlook.com accounts while using applications or mobile devices.

More info: While we're focused on remediation, users may be able to access the service by logging in to their Outlook.com accounts with a web browser as an alternative method.

Current status: We've completed the fix and are deploying it throughout the affected environment. While the fix is being deployed, some users may begin to access and synchronize their Outlook.com accounts while using applications or mobile devices.

Start time: Thursday, November 17, 2016, at 12:00 AM UTC

Next update by: Wednesday, November 23, 2016, at 8:30 PM UTC

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Isisombululo Esikhethiwe

Perhaps this https://portal.office.com/servicestatus where it says

Title: Can't access or synchronize Outlook.com email

User Impact: Users may be unable to access or synchronize their Outlook.com accounts while using applications or mobile devices.

More info: While we're focused on remediation, users may be able to access the service by logging in to their Outlook.com accounts with a web browser as an alternative method.

Current status: We've completed the fix and are deploying it throughout the affected environment. While the fix is being deployed, some users may begin to access and synchronize their Outlook.com accounts while using applications or mobile devices.

Start time: Thursday, November 17, 2016, at 12:00 AM UTC

Next update by: Wednesday, November 23, 2016, at 8:30 PM UTC

Laynet
Laynet Umnikazi wombuzo
more options

Miracles happen! All is well today. Thanks for the insight!