Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Bookmark toolbar suddenly MOSTLY empty

  • 7 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu FredMcD

more options

I have a lot of bookmarks in my bookmark toolbar. Today I went to delete my history and then I closed the window. When I reopened it, all my bookmarks on my toolbar had vanished except for the first 2. They are still there for some reason. All my bookmarks still appear in the library and they claim they are on the toolbar. If I try to drag it from the toolbar section of the library to the toolbar itself, it doesn't appear. If I add a brand new bookmark to the toolbar, it appears normally.

I've already checked View -> Toolbar -> Bookmarks toolbar.

I've already checked that View -> Toolbar -> Customize -> Bookmarks Toolbar Items is still there.

Attached are pictures

I have a lot of bookmarks in my bookmark toolbar. Today I went to delete my history and then I closed the window. When I reopened it, all my bookmarks on my toolbar had vanished except for the first 2. They are still there for some reason. All my bookmarks still appear in the library and they claim they are on the toolbar. If I try to drag it from the toolbar section of the library to the toolbar itself, it doesn't appear. If I add a brand new bookmark to the toolbar, it appears normally. I've already checked View -> Toolbar -> Bookmarks toolbar. I've already checked that View -> Toolbar -> Customize -> Bookmarks Toolbar Items is still there. Attached are pictures
Ama-screenshot ananyekiwe

Okulungisiwe ngu nicus9

Isisombululo esikhethiwe

No I'm not using any bookmark add-ons.

And the bookmarks just came back on their own. I don't know why as I didn't do anything different.

So thanks for trying. My computer just hates me some days lol

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (7)

more options

Search the Bookmarks Manager for a second Bookmark Toolbar.

Places Maintenance {web link} Allows to run Maintenance tasks on the database that drives Places, the bookmarks and history module behind Firefox.

Open the Add-ons Manager. Locate the add-on and press the Options button. Then follow the directions.

more options

Wow I wasn't expecting someone to reply that quickly. Didn't work unfortunately.

Where exactly would I search? Unless I'm not understanding something you can see the entirety of my bookmarks in that second screenshot. Just to be through I opened each one of those sections and folders and verified there was no secondary bookmarks toolbar inside.

I also installed and ran that addon. It completed with no issues found.

more options

Your picture shows several folders. Have you looked in them?

Have you done a Firefox refresh?

Have you had any other problem?

Do you use sync?

more options

"Just to be through I opened each one of those sections and folders and verified there was no secondary bookmarks toolbar inside."

Yeah I looked inside each folder.

No I haven't tried reinstalling Firefox yet.

I can't think of any other problem.

No I don't use sync.

more options

Are you using any bookmark add-ons?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

more options

Isisombululo Esikhethiwe

No I'm not using any bookmark add-ons.

And the bookmarks just came back on their own. I don't know why as I didn't do anything different.

So thanks for trying. My computer just hates me some days lol

more options

That was very good work. Well done.


These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backups of files that you choose.

OPIE {web link} Import/Export extension preferences