This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Why do I have to inactivate, activate and finally restart Firefox every time I open it in order to get one add-on to function?

  • 1 baphendule
  • 1 inale nkinga
  • 22 views
  • Igcine ukuphendulwa ngu John99

spiderwitch
spiderwitch
more options

I have Dashlane installed as an add-on on Firefox but recently there's a glitch of some sort.

Every time I start Firefox, Dashlane doesn't get activated. I have to inactivate, activate and then restart Firefox for it to work. Every freaking time!!!! It drives me nuts to be honest. I need Dashlane in order to login to various sites.

Would appreciate a solution to this.

I have saved a copy of my firefox-data if needed.

I have Dashlane installed as an add-on on Firefox but recently there's a glitch of some sort. Every time I start Firefox, Dashlane doesn't get activated. I have to inactivate, activate and then restart Firefox for it to work. Every freaking time!!!! It drives me nuts to be honest. I need Dashlane in order to login to various sites. Would appreciate a solution to this. I have saved a copy of my firefox-data if needed.

All Replies (1)

John99
John99
more options

Dashlane is third party software and includes an add-on for Firefox.

You should contact Dashlane support about your problem. It may then help others if you post back to explain how the problem is fixed. This link to an article may help you

Not directly related but you somehow have two versions of FlashPlayer installed. That may cause issues and security risks.It is probably worth uninstalling and reinstalling FlashPlayer using Adobe's utility. You may then also need to review FlashPlayer's status in any alternative browsers you have installed (They are likely to use a different plugin to Firefox).