This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Website passwords that work in Sea Monkey do not work in Firefox so I cannot log in.

  • 1 baphendule
  • 3 zinale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu cor-el

more options

I have been using Sea Monkey for a long time but it has started crashing repeatedly. I decided to try Firefox instead. When I try to log into sites such as EBay or Cabela's my passwords do not work so I cannot log into my account. I'm using Windows 7.

I have been using Sea Monkey for a long time but it has started crashing repeatedly. I decided to try Firefox instead. When I try to log into sites such as EBay or Cabela's my passwords do not work so I cannot log into my account. I'm using Windows 7.

All Replies (1)

more options

Did you found out what is causing SeaMonkey to crash?


Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window

See also: