This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox keeps resetting back to default and removing my settings. Is there a fix to this?

  • 5 uphendule
  • 1 inale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu FredMcD

more options

No matter what version of firefox I have, if I close firefox and click on it again, it will reset my settings and go back to default. Is there a fix to this? Its driving me insane. Ive tried everything from uninstall and reinstall to going into the the about:config and seeing if that .js is there. Ive tried to disable add-ons (although the only ones there are the default) and nothing seems to be working. Please say there is a fix to this.

No matter what version of firefox I have, if I close firefox and click on it again, it will reset my settings and go back to default. Is there a fix to this? Its driving me insane. Ive tried everything from uninstall and reinstall to going into the the about:config and seeing if that .js is there. Ive tried to disable add-ons (although the only ones there are the default) and nothing seems to be working. Please say there is a fix to this.

All Replies (5)

more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

more options

I do have advanced system care. Are you telling me to uninstall it?

more options

Open its settings and have it leave the browsers alone.

more options

This did not fix the problem. Do you have any other ideas?

more options

Did you check out the link I posted? Make sure nothing in the profile folders is Read-Only.