This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Cannot attach more than one jpg per e-mail or resize pictures as attachments

  • 9 uphendule
  • 2 zinale nkinga
  • 9 views
  • Igcine ukuphendulwa ngu LVampa

more options

For years I have been able to add multiple jpg pictures as an attachment to a list of e-mail recipients as well as resize the pictures smaller. Within the last week, Thunderbird no longer allows me to resize pictures and also limits me to attaching just one picture! I checked and in fact redownloaded the resize attachments add-on but still no ability to resize the attachments. And cannot figure out how to add additional jpgs to an e-mail. I am not getting a size warning.

I should add that this problem of limiting me to attaching one jpg picture occurs when I select multiple pictures and then right click on them and choose SENT TO: Mozilla Thunderbird. In contrast, when I go to Thunderbid directly and compose an e-mail and then select the paperclip attach icon, it does allow me to add multiple pictures but it no longer allows me to resize them smaller - which of course is a real problem and limits the number of pictures that can be attached to very few.

For years I have been able to add multiple jpg pictures as an attachment to a list of e-mail recipients as well as resize the pictures smaller. Within the last week, Thunderbird no longer allows me to resize pictures and also limits me to attaching just one picture! I checked and in fact redownloaded the resize attachments add-on but still no ability to resize the attachments. And cannot figure out how to add additional jpgs to an e-mail. I am not getting a size warning. I should add that this problem of limiting me to attaching one jpg picture occurs when I select multiple pictures and then right click on them and choose SENT TO: Mozilla Thunderbird. In contrast, when I go to Thunderbid directly and compose an e-mail and then select the paperclip attach icon, it does allow me to add multiple pictures but it no longer allows me to resize them smaller - which of course is a real problem and limits the number of pictures that can be attached to very few.

Okulungisiwe ngu zbadger

All Replies (9)

more options

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

more options

Thank you for your response. Please tell me how to restate Thunderbird in Safe Mode. I have Windows 10.

Okulungisiwe ngu zbadger

more options

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

more options

Again - please tell me how to restart Thunderbird in Safe Mode.

more options

OK - figured it out what you were saying. I was confusing Safe Mode with Safe Mode boot up in Windows. So I did what you suggested and no change.

When I select multiple pictures from my pictures folder and then right click on the ones I want to send and choose SEND TO: Mozilla Thunderbird, it ONLY selects on picture of the group to attach to the e-mail. In contrast, when I go to Thunderbid directly and compose an e-mail and then select the paperclip attach icon, it does allow me to add multiple pictures but it no longer allows me to resize them smaller - which of course is a real problem

more options

By the way, when I used to go to Thunderbid directly and compose an e-mail and then select the paperclip attach icon and selected multiple pictures, it used to give a choice of sizing - I believe it was "Small, Medium, Large or Original".

more options

ok the options you talk of a are provided by the add-on you mentioned. I suggest you ask the author why it does not work now.

more options

really? The capability of resizing an image has been there for years since I started using Thunderbird. So I doubt it was an add-on. I would like to blame Windows 10 which I converted to about a year ago from Windows 7 but I had the resize capability in 10 also. Any one else have any suggestions?

Also, how do you ask the author?

more options

I had the same problem. I disabled the Lightning Calendar add-on and that solved the problem. Didn't need to go into safe mode. I'm using Windows 10.