This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can't stop sync with Webmail; want separate deletes, Webmail vs. Tbird

  • 1 baphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu user01229325

more options

I read my emails in Mozilla-Tbird and only rarely on WebMail. But I need to periodically empty my WebMail folders so they don't overload. For the 1st time since downloading Mozilla-Tbird, I deleted my Webmail entries, emptied the Trash there. When i switched back to Mozilla, all my copies were gone there, too! BTW, under TOOLS>ACCT. SETTINGS>SYNC.&SETTINGS, I already had checked the top box for MESSAGE SYNC.: Keep messages for this acct. on this computer. Also radio buttons on were: Disc Space: SYNC; and Recover disk space: Don't delete.

I read my emails in Mozilla-Tbird and only rarely on WebMail. But I need to periodically empty my WebMail folders so they don't overload. For the 1st time since downloading Mozilla-Tbird, I deleted my Webmail entries, emptied the Trash there. When i switched back to Mozilla, all my copies were gone there, too! BTW, under TOOLS>ACCT. SETTINGS>SYNC.&SETTINGS, I already had checked the top box for MESSAGE SYNC.: Keep messages for this acct. on this computer. Also radio buttons on were: Disc Space: SYNC; and Recover disk space: Don't delete.

All Replies (1)

more options

What you describe is exactly how IMAP email works. Messages are on the server and you view them remotely on your devices. If you delete a message at the server or from any device the message is removed.

TheKkeep messages on this device is only so you can view messages on your device if not connected to the internet. Once you reconnect to the internet and the mail server any changes you made locally are synced with the server.

I suggest to Google IMAP vs POP so you know how each protocol works and what would work best for you.

Okulungisiwe ngu user01229325