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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Every time I open Thunderbird, I get a message that Thunderbird is already running....and I get the troubleshooting tab in Thunderbird.

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Thunderbird does open; my email boxes are displayed in an appropriate tab, but I also get the troubleshooting tab. Plus I get the "Thunderbird is already running...etc". My profile was migrated from a Win 10 laptop to a Linux Mint 18.1 cinnamon laptop. HP ProBook 4540s 64-bit. See attached file.

Thunderbird does open; my email boxes are displayed in an appropriate tab, but I also get the troubleshooting tab. Plus I get the "Thunderbird is already running...etc". My profile was migrated from a Win 10 laptop to a Linux Mint 18.1 cinnamon laptop. HP ProBook 4540s 64-bit. See attached file.
Ama-screenshot ananyekiwe

Isisombululo esikhethiwe

Open the profile folder Close Thunderbird Delete the file parent.lock. Restart Thunderbird

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

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Isisombululo Esikhethiwe

Open the profile folder Close Thunderbird Delete the file parent.lock. Restart Thunderbird

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Thanks Matt. Now Mother Nature can continue to make me bald and not Thunderbird.