Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Somehow a website I was on ended up as an icon at bottom of my screen which I can't get rid of. How do I do this?

  • 2 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Happy112

blueiris202
blueiris202
more options

I was on a website for a university. When I was finished I closed the website in the usual way, by clicking on the X in the upper right corner of the screen. The site appeared to close, but immediately an icon appeared at the bottom of my screen. It is located in the lower left side of the screen, right next to the icon for Foxfire Web Browser. I cannot get rid of this icon for the university. The same icon appears in the lower right side of my screen, right next to the day and date. When I click on it a wide, cream-colored band appears with 6 lines of letters and numbers. I don't know what this is.

I was on a website for a university. When I was finished I closed the website in the usual way, by clicking on the X in the upper right corner of the screen. The site appeared to close, but immediately an icon appeared at the bottom of my screen. It is located in the lower left side of the screen, right next to the icon for Foxfire Web Browser. I cannot get rid of this icon for the university. The same icon appears in the lower right side of my screen, right next to the day and date. When I click on it a wide, cream-colored band appears with 6 lines of letters and numbers. I don't know what this is.

All Replies (2)

FredMcD
FredMcD
more options

Have you tried rebooting the computer?

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Happy112
Happy112
more options

Hi   ! Have you tried this yet :   Alt + right-click
Or :   super key + Alt + right-click