This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Windows fax and scan will open thunderbird but no longer open the message to compose and send when selecting "forward as email"

  • 2 uphendule
  • 4 zinale nkinga
  • 12 views
  • Igcine ukuphendulwa ngu anorthrup

more options

When you click "forward as email" from windows fax and scan Thunderbird being the default email app would open and open an email with the scan that was made so you could input a recipient and send but now only opens the Thunderbird client. It was previously working with no changes made. I have tested this set up on separate machines with no issues.

When you click "forward as email" from windows fax and scan Thunderbird being the default email app would open and open an email with the scan that was made so you could input a recipient and send but now only opens the Thunderbird client. It was previously working with no changes made. I have tested this set up on separate machines with no issues.

Isisombululo esikhethiwe

A workaround for this kind of MAPI problem is mentioned in the release notes for TB 52.2:

https://www.mozilla.org/en-US/thunderbird/52.2.0/releasenotes/

i.e. install the MS Visual Studio 2015 runtime library.

Please indicate here if this works for you.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 2

All Replies (2)

more options

Isisombululo Esikhethiwe

A workaround for this kind of MAPI problem is mentioned in the release notes for TB 52.2:

https://www.mozilla.org/en-US/thunderbird/52.2.0/releasenotes/

i.e. install the MS Visual Studio 2015 runtime library.

Please indicate here if this works for you.

more options

That was it thank you very much.