This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

inserted link not working, zoom available only, not hand tool

  • 1 baphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Toad-Hall

Blossevans
Blossevans
more options

I'm inserting an image into an email and then inserting a link with that image. When I send the email to my colleague, the zoom (magnifying glass) is automatically available to view the image with instead of the hand tool so that recipients would know to click through on the image.

Is this something in my settings?

I'm inserting an image into an email and then inserting a link with that image. When I send the email to my colleague, the zoom (magnifying glass) is automatically available to view the image with instead of the hand tool so that recipients would know to click through on the image. Is this something in my settings?

Isisombululo esikhethiwe

It means the recipient needs to increase the height and or width of the eg: 'Message Pane'. The image is bigger than the viewable area and there should be horizontal and/or vertical scroll bars denoting this. So, the 'zoom' magnifying icon is invoked instead. If you send a smaller image or if they increase the height and width thus removing the scrollbars, then they should get the drop down menu they desire.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Isisombululo Esikhethiwe

It means the recipient needs to increase the height and or width of the eg: 'Message Pane'. The image is bigger than the viewable area and there should be horizontal and/or vertical scroll bars denoting this. So, the 'zoom' magnifying icon is invoked instead. If you send a smaller image or if they increase the height and width thus removing the scrollbars, then they should get the drop down menu they desire.