This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Import wizard is not working

  • 3 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu pamriney

more options

Trying to import Outlook email to Thunderbird. I downloaded 31.8 to use the import wizard. It doesn't list an account to import I am not very computer literate. Any help is appreciated

Trying to import Outlook email to Thunderbird. I downloaded 31.8 to use the import wizard. It doesn't list an account to import I am not very computer literate. Any help is appreciated

Isisombululo esikhethiwe

I seem to remember that Outlook accounts are only listed if Outlook is installed as your default mail reader. Open Outlook, go to menu File > Options > General and click on Standard Programs to configure Outlook as your standard program, then try again.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

more options

Isisombululo Esikhethiwe

I seem to remember that Outlook accounts are only listed if Outlook is installed as your default mail reader. Open Outlook, go to menu File > Options > General and click on Standard Programs to configure Outlook as your standard program, then try again.

more options

I tried this and it still did not work.

more options

When I checked to import only address book and emails, it worked. Thank you.