This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox crashes

  • 1 baphendule
  • 1 inale nkinga
  • 8 views
  • Igcine ukuphendulwa ngu philipp

more options

Crash ID: bp-d8c53add-1d4e-4e3e-8ba9-0c9e41170724 firefox is crashing at startup each time i try to run the browser.. How can this be solved? Please help. Thanks.

Crash ID: bp-d8c53add-1d4e-4e3e-8ba9-0c9e41170724 firefox is crashing at startup each time i try to run the browser.. How can this be solved? Please help. Thanks.

All Replies (1)

more options

hi, unfortunately this crash will be caused by your comodo security software. in order to fix this, please see Firefox crashes on startup for users of Comodo security products after July 2017 Windows 10 update