This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

FF 54.01 x64 issues playing streaming video

  • 1 baphendule
  • 2 zinale nkinga
  • 12 views
  • Igcine ukuphendulwa ngu Shadow110

more options

I have issues playing steaming videos from various sites. The video will sit there and churn but does not play. No issues with YouTube videos. Sometimes I can refresh the page or start/stop the video and it will eventually play. This does not always work.

Same events occur with FF in safe mode or will all extensions disabled.

These events do not occur using IE.

I have issues playing steaming videos from various sites. The video will sit there and churn but does not play. No issues with YouTube videos. Sometimes I can refresh the page or start/stop the video and it will eventually play. This does not always work. Same events occur with FF in safe mode or will all extensions disabled. These events do not occur using IE.
Ama-screenshot ananyekiwe

All Replies (1)

more options

Let's see : https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues & https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows + https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox

Try out the above suggestions and see if any thing changes. No plug-in/Extension info came with question

Please let us know if this solved your issue or if need further assistance.