This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

user name and password error on Ford website ? The error is System Error Sorry, we are unable to process your request at this time. Please try again later.

  • 2 uphendule
  • 1 inale nkinga
  • 25 views
  • Igcine ukuphendulwa ngu PJH17

more options

On the Owner.ford.com. website. I registered and created a password had it saved. Went to sign on site https://owner.ford.com/tools/account/sign-in.html and I get this error everything time . Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Cookie

IBM_HTTP_Server/8.0.0.10 at origin.owner.ford.com Port 12908 Any suggestions what is blocking it ? Thanks

On the Owner.ford.com. website. I registered and created a password had it saved. Went to sign on site https://owner.ford.com/tools/account/sign-in.html and I get this error everything time . Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. Cookie IBM_HTTP_Server/8.0.0.10 at origin.owner.ford.com Port 12908 Any suggestions what is blocking it ? Thanks

Isisombululo esikhethiwe

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

more options

Isisombululo Esikhethiwe

This issue can be caused by corrupted cookies or cookies that are blocked.

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
more options

Thanks worked perfectly ........ no problems on that site again. You guys rock!